Privacy policy

We treat your data as if it were our own, so we only access or share your data to provide you with good customer service. This requires us to track website behaviour, store cookies, and process your information.

Your data is used to:

• Process your online payment(s)
• Send you your order confirmation and license key(s)
• Offer support by email
• Send you product updates or promotions by email (if opted in)

Services we use

We don't share any personally identifying information publicly or with third-parties, except when required to by law. We default to processing your data anonymously, but this isn't possible for all the services we use. Exceptions of this are:

Paddle

We use Paddle to process payments and send you your order confirmation and delivery information. Paddle processes your contact and payment details. Your contact details are accessible by us, but payment details will never be disclosed with us by Paddle.

Further reading: Buyer Privacy Notice

Fastmail

We use Fastmail to send and receive emails, which exposes your email address to us.

Cookies

Our website uses cookies to provide you the best possible browsing experience. We use cookies from:

• Paddle is used to provide you with a way to purchase a subscription for Battery Thing.
• Fathom helps us understand how many people visit our website, and download Battery Thing. Fathom is fully GDPR compliant and processed data anonymously.

View or deleting your data

Under the law of GDPR, you always have the right to request the data we have about you.

In case you wish your data to be deleted from the services, we can't guarantee that you'll still be able to use Battery Thing properly or whether we can be of any help if you request support.

To request viewing or deleting your data you can send us an email.

Correction of data

If for any reason the data we have on you needs to be corrected you can send send us an email.

Questions?

Feel free to send us an email.